Pepco
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Pepco Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pepco has 1.7 star rating based on 11 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good work.
Cons: Being routed to the correct department, Estimated bills vs actual readings, Slow follow up.Recent recommendations regarding this business are as follows: "Need to be more efficient", "Do your utmost to reside in an area with more reliable service.", "Employees need to know what there job is and who handles what", "shop elsewhere.", "to make sure that your email address is correct.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pepco has 1.7 star rating based on 11 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good work.
Cons: Being routed to the correct department, Estimated bills vs actual readings, Slow follow up.Recent recommendations regarding this business are as follows: "Need to be more efficient", "Do your utmost to reside in an area with more reliable service.", "Employees need to know what there job is and who handles what", "shop elsewhere.", "to make sure that your email address is correct.".
Consumers are not pleased with Diversity of Products or Services and Customer service. The price level of this organization is high according to consumer reviews.
Top Pepco Reviews
"My concerns were addressed properly by the representative !! Assured the problem would be resolved in a timely fashion!!"
Street lighting out of service for weeks , causing neighborhood to be dark & unsafe for children & and elderly!!
"Misunderstanding"
Have called this morning to know my billing issue. Because have moved and have the bill to paid in my old address so I just call to make arrangements for the...
Clinton, Maryland
My concerns were addressed properly by the representative !! Assured the problem would be resolved in a timely fashion!!
Albany, Georgia
Misunderstanding
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unable to make payment
Preferred solution: Price reduction
No answer from costomer service
Preferred solution: New service
User's recommendation: Need to be more efficient
Disconnect notice
I need my power cut back on
Preferred solution: Just my service restored
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Middle River, Maryland
Tengan problemas con mi factura
Preferred solution: Que me ayuden a eliminar una cuenta que no es mía pero que está a mi nombre
Baltimore, Maryland
Not Dependable Service At All!!!
User's recommendation: Do your utmost to reside in an area with more reliable service.
Upper Marlboro, Maryland
I tried getting this issue taken care of to many times before I could get help.
- Good work
- Being routed to the correct department
Preferred solution: Trim the tree that the Pepco line is disturbing
User's recommendation: Employees need to know what there job is and who handles what
Rockville, Maryland
I was requested to send an email to pepcocredit@***s,com but it did not go through
Norwich, England
Bad service
User's recommendation: shop elsewhere.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Did not get my bill
User's recommendation: to make sure that your email address is correct.
We had a new box and line put in on November 9th.
- Slow or non existent service
Preferred solution: Deliver product or service ordered
User's recommendation: Beware of pepco slow response time.
Silver Spring, Maryland
Never heard from Pepco.
User's recommendation: Don’t bother.
Washington, District Of Columbia
DOUBLE BILLING!
Preferred solution: Full refund
Beltsville, Maryland
Pepco - Electricity Supply Review from Beltsville, Maryland
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I literally hate this company and wish I had another Electricity company to do business with.